Shipping policy
SHIPPING POLICY
Last updated: March 11, 2026
Thank you for shopping at Hooh&Pets! We are committed to delivering your pet accessories safely and promptly.
Processing Time Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping (Belgium): 3-5 business days - €4.95
- Express Shipping (Belgium): 1-2 business days - €9.95
- International Shipping (EU): 5-10 business days - €12.95
- Free Shipping: Orders over €50 within Belgium
Shipping Destinations We currently ship to Belgium and European Union countries.
Order Tracking Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.
Delivery Issues If your order has not arrived within the estimated delivery time, please contact us at HoohMart@gmail.com and we will investigate immediately.
International Orders International customers are responsible for any customs duties or import taxes that may apply.
Contact Us For any shipping questions, please email us at HoohMart@gmail.com